WARSAWSNEAKERSTORE ONLINE STORE TERMS AND CONDITIONS

version valid as of 17.07.2024.

The online store available at the Internet address https://warsawsneakerstore.com/ is operated by Szopex sp. z o.o. (formerly: SZOPEX-Dutkiewicz sp. z o.o. sp.k.) with its registered seat in Olsztyn, 6 Kotańskiego St., 10-166 Olsztyn, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court in Olsztyn VIII Economic Department of the National Court Register under the KRS number 0001123661, NIP 7390202240, REGON 510525357.

Contact information:

● delivery address: Szopex sp. z o.o. (formerly: SZOPEX-Dutkiewicz sp. z o.o. sp.k.), 6 Kotański St., 10-166 Olsztyn;

● BOK phone: 531 789 051 - available on business days, during the working hours of the BOK indicated in the footer of each subpage of the Online Store (charge as for a regular telephone call, according to the tariff package of the service provider used by the Customer);

● BOK e-mail: [email protected], which also serves as an electronic contact point for direct communication with the authorities of the Member States, the Commission, the Digital Services Council.

 

These Regulations set out the rules for the use of the Online Store, including, among other things, the rules for the provision of electronic services, the rules of the Partners Club loyalty program and the terms and conditions for the conclusion and execution of Sales Agreements. The Regulations also indicate the ways of exercising the rights of Customers, including Consumers, resulting from generally applicable laws (in particular those resulting from the Act on Consumer Rights and the Civil Code). The provisions of the Regulations do not limit or exclude any of the Customers' rights under the mandatory provisions of law. The Regulations of the Online Store are also available in PDF format.

Appendix No. 1 to the Regulations is a sample form for withdrawal from a contract concluded remotely. In order to improve the implementation of the rights of Consumers, the Seller also provides its sample form for withdrawal from a contract concluded remotely in PDF format - download (the use of samples is not mandatory).

Appendix No. 2 to the Terms and Conditions defines the rules for the accrual and use of points under the Partners Club loyalty program, which is part of the Partners Club Account service.

 

Table of contents

§ 1 Definitions

§ 2. general provisions

§ 3. electronically provided services

§ 4. air max 90 black and white dots kids

§ 5. Terms and conditions of concluding a Sales Agreement

§ 6. Cheap Nike 24 7 Shoes

§ 7. Purchase of personalized Products

§ 8. Forms of delivery and costs

§ 9. Methods of payment

§ 10. Legal right of withdrawal

§ 11. Additional contractual right of withdrawal

§ 12. Complaints

§ 13. Opinions

§ 14. Out-of-court claims handling and investigation

§ 15. Amendments to the Terms and Conditions

§ 16. Final provisions

Appendix no. 1 - Model withdrawal form

Appendix no. 2 - Partners Club Account: rules of calculating and using points

 

§ 1 Definitions

The terms listed below, as used in these Regulations, have the following meanings:

a.            BOK - the Customer Service Office of the Online Store operated by the Seller, which provides Customers with all information related to the operation of the Online Store, e.g. regarding the services and Products offered, as well as the performance of concluded contracts. Contact details and working hours of the BOK are indicated in the footer of each sub-page of the Online Store;

b.            Customer - using the Online Store: (1) a natural person, (2) a legal person, or (3) an organizational unit without legal personality, which is granted legal capacity by law. In order to use the Online Store, a natural person with limited legal capacity should obtain, whenever required by generally applicable laws, the consent of a statutory representative, while a legal person and an organizational unit without legal personality, to which the law grants legal capacity, may act only through authorized persons. The entities referred to in the preceding sentence shall be obliged to submit, at the request of the Seller, confirmations of, respectively: the consent of the statutory representative or their authorization;

c.            Civil Code - the Act of April 23, 1964 Civil Code (i.e. Journal of Laws of 2023, item 1610, 1615, 1890, 1933);

d.            Consumer - a natural person making a legal transaction with the Seller that is not directly related to his/her business or professional activity;

e.            Partners Club Account - a service provided by the Seller electronically, enabling the Customer to realize the benefits of Partners Club membership;

f.             Shopping Cart - a service provided by the Seller electronically, enabling the Customer to place an Order;

g.            Partners Club - a loyalty program organized by the Seller, available exclusively through the Partners Club Account service under the terms and conditions specified in the Terms and Conditions;

h.            Product - new goods (movable item) for sale in the Online Store;

i.             Personalized product - a non-refabricated product, manufactured according to the Customer's specifications or serving to satisfy his/her individualized needs;

j.             Online Store - the e-commerce platform operated by the Seller at the Internet address https://warsawsneakerstore.com/ (including sub-pages), within which Sales Agreements and agreements for the provision of electronic services are concluded;

k.            Partner Store - a stationary or online store operated by the Seller under a brand other than the Online Store; a current list of Partner Stores is available within the Online Store;

l.             Stationary Store - a stationary sales store operated by the Seller;

m.          Seller - Szopex sp. z o.o. (formerly: SZOPEX-Dutkiewicz sp. z o.o. sp.k.) with its registered office in Olsztyn, 6 Kotańskiego St., 10-166 Olsztyn, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court in Olsztyn VIII Economic Department of the National Court Register under the KRS number 0001123661, NIP 7390202240, REGON 510525357, which is a party to contracts concluded within the Online Store (including Sales Contracts) and the administrator of the Online Store website;

n.            Contract of sale - a contract of sale within the meaning of the Civil Code, concluded remotely, between the Seller and the Customer, in accordance with the provisions of the Terms and Conditions and mandatory provisions of law, the subject of which is a given Product;

o.            Consumer Rights Act - the Act of May 30, 2014 on consumer rights (i.e. Journal of Laws of 2023, item 2759);

p.            Law on Provision of Electronic Services - the Law of July 18, 2002 on Provision of Electronic Services (i.e. Journal of Laws of 2020, item 344);

q.            Order - a declaration of will of the Customer aimed directly at concluding one or more Distance Sales Agreements.

 

§ 2 General provisions

(1) Acceptance of the Terms and Conditions is voluntary, but necessary to place an Order, conclude a Sales Agreement and use services provided electronically by the Seller, as well as participation in Partners Club.

(2) Information made available in the Online Store constitutes an invitation to conclude an agreement within the meaning of Article 71 of the Civil Code (it does not constitute an offer within the meaning of the Civil Code).

(3) Contracts are concluded by the Seller in the Polish language.

(4) The customer is obliged to use the Online Store and services provided through it in accordance with the Regulations and generally applicable laws. Significant violations of the Regulations are:

a. providing false personal data or failure to promptly inform the Seller of their change (in the event that the provision or update of personal data is necessary for the implementation of the Sales Agreement or services provided electronically);

b. providing unlawful content, i.e., e.g., content that violates personal rights, as well as other rights of third parties (prohibition of providing unlawful content);

c. use of the Online Store in a manner that interferes with its operation or misleads the Seller (in particular, it is prohibited to modify the content provided by the Seller such as, for example, the price or description of the Product and the use of any form of automation of the process of placing Orders, including the use of bots or other similar software);

d. sending or posting unsolicited commercial information (spam) on the Online Store;

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5 The use of the Online Store and available services provided electronically, involves typical risks associated with the use of the Internet, such as gaining access to data by unauthorized persons, unauthorized dissemination of data, the possibility of receiving spam, the possibility of being exposed to cracking (security breaches) or phishing (password fishing). The vendor has implemented and uses appropriate technical and organizational measures necessary to ensure an adequate level of security of the services provided.

(6) The Seller may introduce additional software or data into the information and communication system, which are not a component of the services provided as part of the Online Store, in particular it may use cookies or similar technologies other than those necessary for the proper operation of the Online Store, if the Customer has previously consented to this in the manner described in the Privacy Policy available on the website of the Online Store.

(7) The Customer should install updates to the operating system of the device he/she is using in accordance with the recommendations of the manufacturer of the device he/she owns and the manufacturer of the operating system. Failure to update the operating system may lead to a decrease in the security level of the use of the Online Store and electronically provided services.

 

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(1) As part of the Online Store, the Seller provides the following services electronically free of charge:

a.Shopping cart

b. chat,

c. favorites,

d. virtual advisor,

e. browsing content on the Website,

f. contacting an advisor,

g.Partners Club account.

(2) As part of the Online Store, the Seller may make available services provided by third parties, such as the ability to provide an opinion regarding the Online Store or a purchased Product (described in detail in § 13). In this case, the provision of these services by third parties shall be on the terms and conditions specified by these entities, in the rules and regulations of these services.

(3) The use of the services indicated in paragraph 1 is possible provided that the following technical requirements are met:

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b. use of a web browser with JavaScript and cookies enabled, such as Mozilla Firefox, Google Chrome, Apple Safari or Microsoft Edge, in the current version;

c. in the case of the "chat" service and Partners Club Account - having an additionally active e-mail address.

(4) Detailed rules for the use of Partners Club Account service are defined in § 4.

5. the Shopping Cart service is of a one-time nature. The use of the Shopping Cart begins when the "add to cart" button is clicked and is terminated when the Order is placed or the "empty cart" button is used. Information about the Products added to the Cart is also stored after the browser session is closed, but no longer than for a period of 14 days. Adding a Product to the Cart does not mean that the availability of the Product or its reservation is ensured.

(6) The "chat" service makes it possible to get answers to Customers' questions about the Products or the operation of the Online Store. The "chat" service is of a one-time nature and is available during the working hours of the BOK indicated in the footer of each sub-page of the Online Store. The use of the "chat" service requires the provision of an e-mail address, begins when the "start chat" button available within the Online Store is clicked, and is terminated when the window is closed by clicking the "X" symbol.

(7) The "favorites" service makes it possible to observe the Products selected by the Customer, without having to search for them each time within the Online Store and without having to add them to the Basket. The "favorites" service is of a one-time nature. The use of the "favorites" service begins when the heart symbol on the Product card is clicked (the first Product is added) and is terminated when the last Product is removed from those observed within the service (by clicking the shopping cart symbol). Information about Products added to "favorites" is also stored after the browser session is closed, but for no longer than 30 days. Adding a Product to "favorites" does not mean ensuring the availability of the Product or its reservation.

(8) The "virtual advisor" service makes it possible to quickly select Products corresponding to the Client's preferences from among the Product features indicated by the Seller. The "virtual advisor" service is of a one-time nature. The use of the "virtual advisor" service begins when the Customer clicks the "online shoe selection" button within the Online Store and is terminated when the selected Products are presented or the browser window is closed.

(9) The Seller also allows the Customer to view the content placed within the Online Store.

10. the Seller also makes it possible to contact an advisor of the Online Store in audio or video form, using external applications owned by third parties. If this form of contact is available, click on the appropriate link located on the home page of the Online Store (the Customer at this point leaves the Online Store website). Due to the fact that the applications referred to in the preceding sentences are made available by third parties, the Seller is not responsible for the conditions of use of these applications, the acceptance of which by the Customer is necessary to obtain contact with an advisor of the Online Store in this form.

(11) The Customer may submit complaints related to the provision of electronic services by the Seller in the form of:

a. in writing, to the address: Szopex sp. z o.o. (formerly: SZOPEX-Dutkiewicz sp. z o.o. sp.k.)Complaints Department, 1r Hozjusza Street, 11-041 Olsztyn;

b. an e-mail, sent to the BOK e-mail address (indicated, for example, in the footer of each sub-page of the Online Store and in the preamble to the Terms and Conditions).

(12) In order to make the complaint referred to in paragraph 11, the Customer should indicate: (1) the subject of the complaint, i.e. describe the reason for the complaint, (2) his/her contact information, and (3) the preferred form of the Seller's response on a durable medium (e.g. e-mail, written form).

(13) The Seller shall respond to the complaint, on a durable medium, within 14 days from the date of its receipt (unless otherwise specified in separate provisions).

(14) In the case of gross violation by the Client of the provisions of § 2.4, the Seller may temporarily block or restrict the Client's access to all or selected services provided electronically within the Online Store. The Seller, by sending a message to the e-mail address provided by the Client, will inform the Client about the scope, reason and duration of the blocking or restrictions referred to in the preceding sentence. The provisions of paragraphs 11-13 shall apply accordingly.

§ 4 Partners Club membership

1. Partners Club membership offers loyalty benefits reserved for registered Partners Club users, in particular:

a. use of Partners Club Account, offering, among other things, storage of data for subsequent purchases, access to purchase history, quick complaint function;

b. making purchases in the Online Store, Stationary Stores and Partner Stores with a special discount, based on the points collected, according to the rules described in Appendix 2;

c. ordering notifications about the availability of designated Products, sizes or new Products in categories selected by the Customer;

d. to make purchase offers for Products with limited availability and to participate in the drawing of opportunities to purchase Products;

e. to receive - on the basis of a separate consent - even more personalized commercial information containing, among others, dedicated commercial offers or information about events, contests and promotions.

(2) air max 90 black and white dots kids is free of charge and voluntary. In order to become a member of Partners Club it is required to correctly register via the registration form available at the webshop website.

(3) Partners Club membership is available only to Consumers with full legal capacity. The Partners Club cannot be used by the Seller's employees and persons cooperating with the Seller on the basis of civil law contracts.

(4) air max 90 black and white dots kids program is established upon activation of Partners Club Account by clicking on the link sent to the e-mail address provided by the Client. The mentioned link is active for 48 hours, and after this period it expires.

5 The Partners Club membership lasts for an indefinite period of time. Creating a Partners Club Account in the Online Store enables the use of the Partners Club Account in any of the Partner Shops.      

(6) The list of all stores operated by the Seller and participating in Partners Club is indicated in the "Partners Club" tab available on the Online Store website.

7. registration of the Partners Club Account in the Online Store selected by the Client, results in the fact that the communications directed to the Client - subject to the marketing consents expressed - will primarily concern the selected Online Store. The Client may exercise his or her rights under Partners Club at any of the Partner Stores. The Client may change his/her preferences at any time by sending an email to [email protected] or by editing the settings within the Partners Club Account service.

(8) The use of Partners Club Account requires the Client to establish a login (indicated e-mail address) and a password (a string of characters allowing to confirm the Client's identity). Logging into the Partners Club Account service may also be done through user accounts created by the Client in Facebook, Google or PayPal, according to the rules set by the providers of these services.

(9) The Client shall be entitled to terminate the Partners Club Account service agreement at any time. In order to terminate the agreement for the provision of Partners Club Account service, the Client may send an email with his/her statement of termination (account deletion) and login to the BOK email address indicated in the preamble of the Terms and Conditions or to the email address: [email protected]. The Partners Club account will be deleted by the Seller immediately, within no more than 3 business days from the submission of the statement. The Client may also independently indicate the expiration date of the Partners Club Account service agreement (no shorter than 3 business days from the submission of the statement) or independently remove the Partners Club Account by clicking the appropriate button within the Partners Club Account service. Upon deletion of the account, the agreement for the provision of Partners Club Account service is terminated.

10. the Seller may terminate the agreement for the provision of Partners Club Account service with a notice period of 14 days, for valid reasons, i.e. in the case of:

a. discontinuation of the Partners Club Account service;

b. inactivity of the Client (logging into the service) for a period of 3 years;

c. change in the manner of service provision resulting from technical or organizational reasons, change in the scope of services provided (modification, introduction of new services or withdrawal of some services or functionalities).

(11) The Vendor may terminate the agreement for the provision of Partners Club Account service, with a notice period of 7 days in the event of a material breach by the Client of the provisions of § 2 paragraph 4.

(12) Notwithstanding the provisions of this paragraph, the Vendor shall be entitled to terminate the Partners Club program at any time upon 30 days' notice.

(13) The complaint procedure for electronic services described in § 3 paragraphs 11-13 shall also apply to complaints regarding Partners Club membership and use of Partners Club Account service.

§ 5 Terms and conditions of concluding a Sales Agreement

(1) Information about the main features of the provision, including the subject matter of the provision and the method of communication with the Customer, is available within the framework of the Online Store, in particular on the subpages for individual Products.

(2) The Seller shall make it possible to conclude a Sales Agreement through the execution of Orders placed by the Customer:

a. within the Online Store (through the Shopping Cart);

b. by telephone, through the BOK - only at the initiative of the Customer.

(3) In order to conclude a Sales Agreement through the Shopping Cart (paragraph 2(a)), one must add the selected Product(s) to the Shopping Cart, enter a discount code, if any, and click on the "place order" button, and then take further technical steps, in accordance with the messages displayed, i.e.:

a. enter (or select from the memorized ones - in the case of Partners Club Account service users) address data and possibly also VAT invoice data;

b. choose the method of payment and the form and address of delivery;

c. click the "order and pay" button, which results in sending the Order to the Seller (order with obligation to pay).

(4) Until the moment of clicking the "order and pay" button, the Customer has the opportunity to modify the Order, correct any errors (in terms of selected Products and other data indicated in paragraph 3).

(5) Before placing the Order, the Seller shall inform the Customer of the total price or remuneration for the provision including taxes or the method of calculating their amount, as well as delivery, postal and any other fees, and when the amount of these fees cannot be determined - the obligation to pay them (summary of the Order).

(6) The Seller may introduce a limit of Products or a limit of the total price for Products possible to be covered by one Order. Information about possible limitations in the scope referred to in the preceding sentence will be indicated each time no later than at the time of summarizing the Order.

(7) Upon clicking the "order and pay" button, the Customer makes an offer to the Seller to conclude one or more Sales Agreements. Confirmation of the submission of offers/offers by the Customer is an automatic e-mail with the title "Confirmation of order submission from womens nike purple sequins dress shoe" sent by the Seller to the indicated e-mail address.

(8) If the payment method for prepayment (payment in advance) is selected, the Customer may be redirected to a third-party payment service provider.

9. the Seller shall immediately verify the Customer's Order, and then: (1) confirms the acceptance of the Customer's offers/offers by sending an email with the title "Order No. XXX prepared for shipment" or (2) informs the Customer that the Order cannot be processed (the Customer's offers/offers are not accepted), in case of: the Customer's violation of the provisions of § 2 section 4, failure to make a prepaid payment within the period indicated in § 9 section 7 or failure to conclude a consumer credit agreement within the period indicated in § 9 section 8.

(10) The Contract of Sale is concluded upon acceptance of the Customer's offers/offers by the Seller, i.e. upon receipt by the Customer of an e-mail with the title "Order No. XXX prepared for shipment", containing confirmation of the terms of the Contract of Sale.

(11) In case the Customer has chosen the payment method on delivery (payment on delivery), the Contract of Sale is concluded under the resolutive condition of timely collection and payment for the shipment. Refusal to collect or pay for the shipment within the agreed term shall result in the Contract of Sale being deemed not concluded, of which the Seller shall notify the Customer by e-mail. The provisions referred to in the preceding sentences shall apply mutatis mutandis when the Customer's Order includes more than one Contract of Sale.

(12) In the event that the Customer does not collect the paid shipment (within the time limits resulting from the selected form of delivery), the BOK will contact the Customer to arrange an additional collection date. If the Customer again fails to pick up the shipment, the Seller is entitled to withdraw from the Sales Agreement by e-mail sent to the Customer's address. At the same time, the Seller will promptly return the payment received to the Customer (using an identical payment method). The provisions referred to in the preceding sentences shall apply accordingly when the Customer's Order includes more than one Sales Agreement.

(13) Notwithstanding any other rights under the Terms and Conditions and mandatory provisions of law, the Customer may cancel a submitted Order, and upon acceptance of the offers/offers by the Seller, withdraw from the concluded one or more Sales Agreements, by contacting the BOK, until receipt of an email about the transfer of the Order for execution.

(14) In the event that the fulfillment of the services under the Sales Contract, by either party, becomes impossible in whole or in part, the relevant provisions of the Civil Code shall apply, whereby the Seller shall immediately return to the Consumer any payment received (using the same method of payment).

(15) The Customer shall not bear any costs associated with the impossibility of execution of the Order, green of the Order and withdrawal from the Sales Agreement, as referred to in this paragraph (except for costs arising from generally applicable laws).

(16) In the case of conclusion of the Contract of Sale by telephone, at the initiative of the Customer, the provisions of this paragraph shall apply accordingly. For technical reasons, in order to record the terms of the concluded Sales Agreement, all telephone conversations conducted by the BOK are recorded.

(17) If additional consent is given, the Customer will also receive SMS messages with information on the status of the Order.

(18) The Seller may carry out promotional actions or provide discounts under the terms of separate regulations. Promotions and discounts in force in the Online Store do not merge, unless otherwise indicated in the content of their regulations.

(19) Recording, securing and making available the important provisions of the Sales Agreement shall be done by sending the Customer an e-mail confirming the execution of the Order. After conclusion of the Contract of Sale, the Seller shall make available to the Client the proof of purchase (VAT invoice), attaching it to the shipment and in electronic form within the Partners Club Account service, and at the Client's request, also in electronic form, to the e-mail address indicated by the Client.

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(1) Due to limited availability of certain Products, the Seller may introduce quantity restrictions on the sale of the Product (e.g. each Customer will be able to place an Order for no more than 1 Product of a given type in a selected size). Information about possible restrictions on the sale of Products will be placed each time on the subpages relating to individual Products.

(2) The Seller may also make available for sale some premiere Products, in priority to users of Partners Club Account service, who have already completed at least one Sales Agreement. Information about the possible priority in the possibility of placing an Order for a given Product and the period of its validity will be placed each time on the subpages related to individual Products.

(3) In the case of the intention to introduce for sale Products for which the Seller, prior to receiving the delivery, is not known about their final quantity or size (special Products), the Seller shall have the right to allow only the Customers who have a Partners Club Account to make offers to purchase these Products and to select offers to purchase them by drawing. The Seller shall inform Clients having a Partners Club Account about the possibility of purchasing Special Products via e-mail and messages available within the Partners Club Account.

(4) In order to participate in the drawing of special Products, referred to in paragraph 3, the Customer having a Partners Club Account, after being informed by the Seller about the possibility of making purchase offers, makes an application through a dedicated form or on the Product card, indicating the size of the Product. It is not possible to change the size of a Product after submitting a purchase offer. The Customer may submit an offer to purchase only one Product of a given type, unless the information provided by the Seller indicates otherwise.

(5) The drawing of opportunities to purchase Special Products is carried out electronically. The Customer whose purchase offer has been drawn shall receive a notification from the Seller via email, together with a link through which the Customer may purchase the Product. The link referred to in the preceding sentence is valid for 24 hours after the Customer receives the email from the Seller.

(6) In the case of purchase of a special Product, it is not possible for the Customer to select the option of cash on delivery.

(7) In the event that the Customer does not use the purchase of a Special Product until the expiration of the link indicated in paragraph 5, depending on the Seller's decision, the opportunity to purchase the Special Product shall be allocated by an additional draw to another Customer who has made a purchase offer, or the Special Product shall be introduced for sale to the general public in the Online Store.

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(1) The online store allows you to make an Order of some Products with an individual imprint made according to the Customer's specifications (Personalized Product). A Product with an individual imprint is marked with the words: "personalized product", "possible imprint option", "imprint" or other similar phrase.

(2) Personalized product may contain an inscription indicated by the Customer (e.g. name, surname, nickname) and a number selected by the Customer from the range 0-99. The data for the imprint must be provided when placing the Order.

(3) The online store reserves the right not to accept the Order if the Customer indicates as the content of the imprint: offensive words, violating the personal rights of third parties or commonly considered vulgar.

(4) The cost of printing is indicated when placing an Order.

(5) The lead time for ordering a Personalized Product is extended by 10 working days in relation to the lead time indicated in the Regulations for a standard Order.

(6) In the case of placing an Order for a Personalized Product, the provisions of § 5 paragraphs 11-13 shall not apply.

§ 8 Forms and cost of delivery

(1) Delivery of the Product is possible in the territory of the Republic of Poland and to selected countries indicated in the tab "Forms and cost of delivery", available within the Online Store.

(2) The cost of delivery of the Product shall be borne by the Customer, unless the Sales Agreement provides otherwise. The Seller may establish a minimum threshold of the Order value, above which the Seller shall bear the Product delivery costs. Up-to-date information about available forms of Product delivery and their costs are indicated to the Client in the "Forms and cost of delivery" tab made available within the Online Store, and each time when placing an Order (before the offer referred to in § 5).

(3) The available forms of delivery may depend on the Product selected by the Customer, the method of payment and the number of bids made.

(4) The Customer may choose to pick up the Product in person at a selected Stationary Store (including Partner Stores).

(5) The date of delivery to the Customer consists of the time of preparing the Order for shipment by the Seller and the time of delivery of the Product by the carrier.

(6) The expected delivery date is indicated in the "Forms and cost of delivery" tab. The Seller may also indicate the expected delivery date when placing the Order. If no shorter term is indicated in the "Forms and cost of delivery" tab, or in the manner indicated in the preceding sentence, the expected delivery term is up to 14 working days (delivery within the territory of the Republic of Poland) or up to 28 working days (delivery to other countries). In the case of an Order of more than one Product, the expected delivery date is equal to the longest of the delivery dates indicated for the individual Products.

(7) In case of concluding more than one Contract of Sale at the same time (i.e. realization of an Order consisting of more than one offer), the ordered Products may be delivered to the Customer in more than one shipment, and the Customer shall not bear any additional costs related to the separation of shipments.

§ 9 Methods of payment

(1) The Seller shall make available to the Customer various methods of payment for the Contract of Sale, in particular electronic prepayment (in advance) by means of third-party payment service providers. The Customer shall select the payment method from among those made available by the Seller.

(2) Up-to-date information about the available payment methods is indicated to the Customer in the tab "Payment methods" made available within the Online Store and each time when placing an Order (before the offer referred to in § 5.).

(3) The available payment methods may depend on the Product selected by the Customer, the selected form of delivery and the number of bids submitted.

(4) Settlement of electronic payment and payment card transactions is carried out through external services operated by payment service providers.

(5) In the event that the Seller does not receive the payment of a Customer who has chosen to pay in advance, the BOK may contact the Customer to remind him of the payment, in particular through an e-mail sent to the Customer's e-mail address.

(6) If the Customer chooses the cash on delivery method of payment, the Customer shall be obliged to make payment upon receipt of the shipment.

(7) In case the Customer chooses the payment method by prepayment (in advance), by means of third-party payment service providers, the Customer shall be obliged to pay the price and the Product delivery costs, if any, as well as other optional charges resulting from the concluded Sales Agreement within 2 hours from the moment of placing the Order, i.e. from the moment of receiving an automatic e-mail message from the Seller with the title "Order Placement Confirmation". Failure to make payment, within the period referred to in the preceding sentence, results in the inability to execute the Order (non-acceptance of the Customer's offers/offers).

(8) If the Customer selects a payment method with a deferred payment date, failure to conclude a consumer credit agreement within 3 working days from the submission of the Order will result in the inability to execute the Order (non-acceptance of offers/Customer's offer).

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(1) A consumer who has entered into a remote contract may withdraw from the contract within 14 days without giving any reason and without incurring costs (except for costs arising from generally applicable laws).

(2) The period for withdrawal from the contract shall begin:

a.            for a contract in the performance of which the Seller issues the Product, being obliged to transfer its ownership - from the taking of possession of the Product by the Consumer or a third party indicated by him/her other than the carrier, and in the case of a contract which:

i. involves multiple Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part,

ii. involves the regular delivery of a Product for a fixed period - from taking possession of the first Product;

b. for other contracts - from the date of conclusion of the contract.

(3) The consumer may withdraw from the contract by submitting a statement of withdrawal to the Seller. The statement can be made using the form attached as Appendix No. 1 to the Terms and Conditions or using the form made available within the Online Store (tab: "Returns and exchanges"). The use of these forms is not mandatory.

(4) Sending a statement before the deadline for withdrawal is sufficient to meet the deadline.

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a. in writing to the address: Szopex sp. z o.o. (formerly: SZOPEX-Dutkiewicz sp. z o.o. sp.k.) Returns Warehouse, 1z Hozjusza Street, 11-041 Olsztyn;

b. in the form of an e-mail, sent to the BOK e-mail address (indicated, for example, in the footer of each sub-page of the Online Store and in the preamble to the Terms and Conditions);

c. within the Partners Club Account service.

(6) The Seller shall immediately send to the Consumer on a durable medium an acknowledgement of receipt of the declaration of withdrawal from the contract submitted electronically.

(7) In the case of withdrawal from the contract concluded remotely, the contract shall be considered not concluded.

(8) The Seller shall immediately, no later than within 14 days from the date of receipt of the Consumer's statement of withdrawal from the contract, return to the Consumer all payments made by him, including the cost of delivery of the Product. The Seller will refund the payment using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of refund that does not involve any costs for him.

(9) If the Seller has not offered to collect the Product from the Consumer itself, the Seller may withhold reimbursement of payments received from the Consumer until it receives the Product back or the Consumer provides proof of its return, whichever event occurs first.

(10) If the Consumer has chosen a delivery method other than the cheapest ordinary delivery method offered by the Seller, the Seller will not reimburse the Consumer for the additional costs incurred by the Consumer.

(11) The Consumer is obliged to return the Product to the Seller or give it to a person authorized by the Seller to collect it immediately, but no later than 14 days from the date on which he withdrew from the contract, unless the Seller offered to collect the Product himself. To meet the deadline it is sufficient to return the Product before its expiration. The Seller indicates the following address for returning the Product:

Szopex sp. z o.o. (formerly: SZOPEX-Dutkiewicz sp. z o.o. sp.k.), Returns Warehouse 1z Hozjusza Street, 11-041 Olsztyn.

The Consumer shall bear only the direct costs of returning the Product, unless the Seller has agreed to bear them.

(12) The Consumer shall be liable for any commercial in the value of the Product resulting from the use of the Product beyond what is necessary to ascertain the nature, characteristics and functioning of the Product.

(13) The right of withdrawal from a contract concluded remotely does not apply in cases in Article 38 of the Law on Consumer Rights, including in the case of a contract in which the subject of performance is a non-refabricated thing, produced to the specifications of the Consumer or serving to meet his individualized needs (ie. Personalized Product).

(14) The rights of the Consumer referred to in this paragraph shall also apply to a natural person who concludes a contract directly related to his/her business activity, when the content of this contract shows that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity. Whenever the wording of this paragraph refers to a Consumer, it shall also be understood to mean the natural persons referred to in the preceding sentence.

§ 11 Additional contractual right of withdrawal from the Sales Agreement and exchange

(1) Notwithstanding the statutory right of withdrawal described in § 10, a Customer who is a Consumer may withdraw from a Sales Agreement concluded remotely within 15 to 30 days from the date referred to in § 10.2 (this is an additional contractual right of withdrawal from the Sales Agreement, resulting from these Terms and Conditions). The right referred to in the preceding sentence is available only to Consumers (not to persons referred to in § 10. paragraph 14).

(2) The additional contractual right of withdrawal from the Sales Agreement shall apply only to Products that are unused and complete (i.e. containing all tags, markings and safety features) as of the moment of delivery of the Product to the Consumer or a third party designated by the Consumer. The additional contractual right of withdrawal from the Sales Agreement shall expire if the Consumer has used the Product in a manner beyond what is necessary to ascertain the nature, characteristics and functioning of the Product.

(3) To the extent not regulated in this paragraph, the provisions of the Regulations on the statutory right of withdrawal from a contract concluded at a distance shall apply mutatis mutandis to the additional contractual right of withdrawal from the Sales Contract.

(4) Notwithstanding the rights of withdrawal from the Sales Agreement described in § 10 and in the content of this paragraph, the user of the Partners Club Account service who is a Consumer may report within the functionality of this service, within 30 days from the date referred to in § 10 (2), a request to exchange the Product received for the same Product in a different size or a different Product, but at the same price. Submission of a request for exchange does not imply assurance of availability of the Product or its reservation.

(5) The provisions of this paragraph (in particular, paragraph 2) shall apply mutatis mutandis to the exchange of the Product. Exchange is possible only for Products delivered in the Republic of Poland.

(6) If it is not possible to carry out the exchange, the BOK will contact the Customer to agree on the further procedure (withdrawal from the Sales Agreement under the terms of the Regulations or return the Product to the Customer free of charge).

(7) If the Customer, in accordance with the procedure described in paragraph 6, decides to withdraw from the Sales Agreement, the date of the request for withdrawal from the Sales Agreement shall be considered as the date of submission of the request for exchange within the Partners Club Account service.

(8) The right to withdraw from the Sales Agreement and the right to exchange the Product shall not apply to Personalized Products.

(9) In the case of conclusion of a Sales Agreement with a Customer who is neither a Consumer nor a person referred to in § 10.14, the Seller has the unilateral right to withdraw from the Sales Agreement without giving any reason, within 14 days from the date of its conclusion. To the extent permitted by mandatory provisions of law, any claims against the Seller for withdrawal from the Sales Contract referred to in the preceding sentence are excluded.

§ 12 Complaints about Products

(1) The Seller shall be liable to the Customer if the goods (Product) do not comply with the contract. The principles of the Seller's liability are set forth in the Consumer Rights Act.

(2) The Seller is obliged to deliver the Product without defects.

(3) The Seller shall be liable for the lack of conformity of the Product with the contract existing at the time of its delivery and disclosed within two years from that time, unless the term of usefulness of the Product for use, as determined by the Seller, its legal predecessors or persons acting on their behalf, is longer.

(4) In order to report the Product's non-conformity with the contract (filing a claim), the Customer should: (1) describe the defect and provide the date on which it was found, (2) make a selected request to bring the Product into conformity with the contract or make a statement on price reduction or withdrawal from the contract, (3) demonstrate the conclusion of the Sales Contract with the Seller (e.g., provide the Order number, attach a copy of the receipt or VAT invoice, attach a printout of the payment card), (4) provide contact information, and (5) indicate the preferred method of notification of the processing of the complaint (e.g., e-mail or SMS).

(5) If the Product does not conform to the contract, the Customer may request: (1) replace the Product, (2) remove the defect, and is also entitled to: (3) make a statement of price reduction or (4) withdraw from the contract. Detailed rules for the use of these rights, including restrictions on their use, as well as the powers of the Seller, are set forth in the Law on Consumer Rights.

(6) A complaint may be submitted on the basis of the complaint form made available within the Online Store (tab "Complaints") and within the Partners Club Account service.

(7) In order to process a complaint, the Customer should provide the Seller with photos of the Product (via a dedicated form or by email). The Customer may also deliver the Product to any of the Seller's stationary Store (the current list of stores is made available within the Online Store) or send it to the address: Szopex sp. z o.o. (formerly: SZOPEX-Dutkiewicz sp. z o.o. sp.k.), Complaints Department 1r Hozjusza Street, 11-041 Olsztyn. In case it will not be possible to consider the complaint on the basis of the photos sent, the Seller will ask the Customer to send the Product to enable its examination.

(8) The Seller will respond to the Customer's complaint immediately, but no later than within 14 days of receipt.

(9) Additional information on complaints about Product nonconformity with the contract (including the fastest methods of filing a complaint) is located in the "Complaints" tab, made available within the Online Store.

(10) Pursuant to Article 558 § 1 of the Civil Code, the Seller's liability under warranty is excluded with respect to a Customer who is neither a Consumer nor a natural person concluding a contract directly related to his/her business activity, when it follows from the content of this contract that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity. Whenever the wording of this paragraph refers to a Consumer, it shall also be understood as the natural persons referred to in the preceding sentence.

(11) Regardless of the rights arising from the non-conformity of goods with the contract, some Products may also be covered by the manufacturer's or distributor's warranty (the Seller does not provide additional warranty for the Products). The rights under the warranty are defined in each case by the warranty document attached to the Product or made available in another form by the manufacturer or distributor.

§ 13 Opinions

(1) The Seller shall allow Customers to issue and access to opinions about the Products and the Online Store on the terms indicated in this paragraph.

(2) In particular, the Customer may agree to be sent by e-mail an invitation to issue an opinion and then has the opportunity to voluntarily and free of charge issue an opinion about the Online Store and Products purchased from the Online Store.

(3) After placing an Order, the Customer who has given the consent indicated in paragraph 2, as well as the Customer who has a Partners Club Account, shall receive an invitation to give an opinion about the Online Store, while after the execution of the Sales Contract - an invitation to give an opinion about the purchased Product.

4th The dispatch of surveys and the process of collecting opinions in forms is fully supported by the company TrustMate S.A. based in Wrocław.

5. TrustMate S.A. sends an email to the Customer with a request to give an opinion and a link to an online form for giving an opinion - the online form allows you to answer the Seller's questions about your purchase, evaluate it, add your own description and a photo of the purchased Product. In case of failure to give an opinion after receiving the first invitation to give an opinion, TrustMate S.A. may resend the invitation.

(6) The service of adding an opinion is provided by TrustMate S.A. under the rules set out in the regulations, which are used by this entity and which the customer is obliged to follow.

(7) Notwithstanding the rules set forth in the regulations of TrustMate S.A. Seller points out that an opinion about a Product can be issued only to the actually purchased Products in the Online Store and by the Customer who has purchased the reviewed Product. It is forbidden to conclude fictitious or sham Sales Agreements for the purpose of issuing an opinion about the Seller or about the Product. An opinion about the Online Store may be issued by a person who is a Customer of the Online Store.

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a.            Are illegal within the meaning of Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on the single market for digital services and amending Directive 2000/31/EC (Digital Services Act);

b. serve to promote activities that compete with the Seller,

c. violate intellectual property rights, in particular copyright, trademark protection rights, database rights,

d. violate personal rights,

e. violate the principles of fair competition,

f. serve to conduct activities prohibited by law, such as attempts to defraud and extort funds,

g. incite violence against any living beings, including animals, or praise such violence,

h.            incite or praise dangerous behavior,

i. promote any fascist or other totalitarian state system,

j. incite hatred on the basis of gender, sexual, national, ethnic, racial, religious differences, or on the basis of irreligiousness, or praise such hatred,

k. insult a group of people or individuals because of their gender, sexual, national, ethnic, racial, religious affiliation or because of their irreligiousness,

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n. contain vulgarities or other content of an offensive nature,

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9. reviews submitted by the Customer are displayed by the Seller in the Online Store and are published in the Seller's business card on the TrustMate.io website.

(10) The Seller shall not post or have another person post false opinions or recommendations of Customers and shall not distort the opinions or recommendations of Customers for the purpose of promoting their Products.

(11) The posted opinion may be removed at any time by its author.

(12) In the event that the Seller acquires any information giving rise to a suspicion that in connection with the opinions issued by the Customer a crime has been committed, is being committed or may be committed that threatens the life or safety of a person or persons, he shall immediately inform law enforcement authorities or judicial authorities of his suspicion and provide all available information on the subject.

(13) The Seller may carry out on its own initiative voluntary opinion checking activities aimed at detecting illegal or inconsistent opinions.

14. if a person believes that a Client's published opinion violates the law or these Terms and Conditions, he may report it to the Seller by sending an e-mail to: [email protected], which should contain the following:

a. a sufficiently substantiated explanation of the reasons why the person alleges that the opinion constitutes illegal content,

b. a clear indication of the exact electronic location of the opinion, such as the exact URL or URLs, and, if applicable, additional information to identify the illegal opinion,

c. the name of the person making the report or his or her name and e-mail address, except for a report of content deemed to be related to one of the offenses referred to in Articles 3-7 of Directive 2011/93/EU (sexual abuse offenses, sexual exploitation offenses, child pornography offenses, solicitation of children for sexual purposes, incitement, aiding and abetting and attempting),

d. a statement confirming a good faith belief that the information and allegations contained in the application are correct and complete.

(15) If the report contains electronic contact information of the reporting person, the Seller shall send an acknowledgement of receipt of the report without undue delay. The Seller shall also notify without undue delay of its decision with respect to the opinion to which the notification relates, providing information on the possibility of appealing the decision.

(16) The Seller shall consider all notifications and make decisions with respect to the opinion to which the notification relates in a timely manner (up to 14 days from the delivery of the notification), non-arbitrary and objective and with due diligence.

(17) In case of detection of illegal or inconsistent with the Rules of Procedure publication of an opinion, the Vendor may submit a request to TrustMate S.A. to limit the visibility of the opinion, including removal of the opinion or preventing access to the opinion.

(18) The Seller shall inform all interested recipients of the opinion service of its decision, unless:

a. he does not know the relevant electronic contact information,

b. the decision relates to opinions that are misleading commercial content with a large volume,

c. the decision was made as a result of an order issued by the relevant judicial or administrative authorities.

19. There is a possibility of appeal against any decision. The appeal may be submitted via e-mail to: [email protected], within 14 days of delivery of the decision. The appeal should include an explanation of why the person or entity making the appeal disagrees with the decision. The Seller shall consider appeals within 14 days.

§ 14 Out-of-court ways of handling complaints and pursuing claims

(1) The consumer may use out-of-court means of handling complaints and pursuing claims. Consent to participate in out-of-court dispute resolution proceedings is voluntary (the provisions of this paragraph are informative). In the event of such necessity, the Seller shall submit a statement of consent or refusal to participate in the proceedings referred to in the preceding sentence, in writing or on another durable medium.

(2) The consumer may use the following examples of out-of-court classic for processing complaints and claims:

a. submit a request to the provincial inspector of the Commercial Inspection, competent for the place of business of the trader, to enable the parties to bring the positions of the parties closer together in order to resolve the dispute by its parties, or to present the parties with a proposal to resolve the dispute;

b. submit an application to a permanent court of arbitration operating at the provincial inspectorates of the Trade Inspection, competent for the place of residence of the Consumer or the seat or place of business activity of the entrepreneur, to resolve a dispute over property rights arising from contracts concluded between consumers and entrepreneurs.

(3) Address and contact details of the provincial inspectorates of the Trade Inspection and permanent arbitration courts are available on the website of the Office of Competition and Consumer Protection (OCCP): https://www.uokik.gov.pl/wazne_adresy.php.

(4) A consumer may also use the assistance of district (city) consumer ombudsmen, whose task is, among other things, to provide free consumer advice and legal information on the protection of consumer interests and to act for entrepreneurs in matters of protection of consumer rights and interests. In addition, the Consumer may turn to social organizations whose statutory tasks include consumer protection (such as the Consumer Federation).

(5) The Consumer is also entitled to use the European Dispute Resolution Platform (ODR Platform), available at the following web address: https://ec.europa.eu/consumers/odr. The ODR Platform allows consumers and sellers to resolve disputes over online purchases with the help of an impartial dispute resolution body.

(6) On the OCCP's website, you can obtain additional information regarding out-of-court complaint and redress classic, among others:

a. description of available classic and contact details of the OCCP contact point: https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php;

b. list of institutions dealing with out-of-court settlement of consumer disputes in Poland: https://www.uokik.gov.pl/rejestr_podmiot_uprawnionych.php.

§ 15 Change of Regulations

(1) The Seller shall be entitled to amend the Terms and Conditions for important reasons, which are:

a. change in the provisions of law affecting the rights or obligations of the parties under the Terms and Conditions,

b. the need to adapt the Terms and Conditions to recommendations, orders, rulings, provisions, interpretations, guidelines or decisions of authorized public authorities,

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d. change in the scope of services provided (modification, introduction of new or withdrawal of some services or functionalities).

(2) The Seller shall inform the users of Partners Club Account service about the change of the Terms and Conditions by placing the new version of the Terms and Conditions in the "Online Store Terms and Conditions" tab made available within the Online Store, and by sending an e-mail message, with information about the change of the Terms and Conditions and the new version of the Terms and Conditions made available, to the e-mail address indicated by the Client.

(3) The change to the Regulations shall become effective 14 days from the date of informing about the change, in the manner indicated in paragraph 2 above. In the case of Clients using the Partners Club Account service, at the first nearest logging into the Partners Club Account, counting from the date of informing about the change of the Regulations, the Regulations in the changed version will be presented to them for acceptance. If the user does not accept the new content of the Regulations, the user of Partners Club Account service has the right to terminate the agreement for the provision of this service at any time.

(4) Amendment of the Regulations shall not affect the rights of the Clients acquired before the new version of the Regulations came into force (in particular, with regard to concluded Sales Agreements).

§ 16 Final provisions

(1) The Regulations do not exclude or limit any of the rights of the Customer (in particular the Consumer), which he is entitled to under mandatory provisions of law. Any provisions of the Regulations less favorable to the Customer than the mandatory provisions of the law are invalid, and in their place these provisions shall apply.

(2) The liability of the Seller or persons acting on his authority for damage to a Customer who is neither a Consumer nor a person referred to in § 10 paragraph 14 is excluded, unless the damage was caused intentionally.

(3) Any disputes between the Seller and a Customer who is not a Consumer or a person referred to in § 10 paragraph 14 shall be resolved by a court of competent jurisdiction for the registered office of the Seller.

(4) The Client may access the Terms and Conditions at any time through the Internet address: https://warsawsneakerstore.com/regulations/regulamin,4.html, from where the Client may at any time: obtain, reproduce and record the content of the Terms and Conditions. In addition, the Seller shall make available, within the Online Store, the content of the Terms and Conditions for download in PDF format.

(5) Matters not covered by these Regulations shall be governed by generally applicable provisions of Polish law, in particular the provisions of the Civil Code, the Law on Consumer Rights and the Law on Provision of Electronic Services. The provision referred to in the preceding sentence shall not apply if the mandatory provisions of law indicate a different applicable law.

 

 

Appendix No. 1 - Model withdrawal form

Addressee:

Szopex sp. z o.o. (formerly: SZOPEX-Dutkiewicz sp. z o.o. sp.k.) seated in Olsztyn

Returns Warehouse: 1z Hozjusza St., 11-041 Olsztyn.

I/We(*) hereby inform(*) about my/our withdrawal from the contract of sale of the following goods(*) / contract for delivery of the following goods(*) / contract for workmanship of the following goods(*)/ contract for the provision of the following service(*)

 

Date of conclusion of the contract(*)/ receipt(*)

Name of the consumer(s)

Address of the consumer(s)

 

Signature of the consumer(s) (only if the form is sent on paper)

Date

(*) Delete not necessary.

 

 

Appendix No. 2 - Partners Club Account: rules of calculating and using points

This document defines detailed rules of calculating and using points within the Partners Club loyalty program, which is organized by Szopex sp. z o.o. (formerly: SZOPEX-Dutkiewicz sp. z o.o. sp.k.) based in Olsztyn.

All terms capitalized in this Appendix shall have the meaning given to them in the Regulations.

(1) For purchases made in stores participating in Partners Club, the customer receives points, which can then be used to obtain a discount on subsequent purchases. The entitlements referred to in the preceding sentence shall be granted only to Customers making purchases as Consumers.

(2) Points are awarded to the Client from the moment of joining Partners Club (i.e. from the moment of creating a Partners Club Account). Points are awarded for the purchase of products selected by the Seller in stationary stores and online stores (designation on the product card), with each time excluded from Partners Club participation:

a. purchase of gift cards issued by the Seller,

b. cost of delivery of Products to the Customer.

3) The Participant receives 1 point for each 1 PLN of the price of the purchased Products (e.g. if the Participant purchases Products for 299 PLN he/she will receive 299 points).

(4) Points are canceled or expire in the event of:

a. green of the Order made in the Online Store,

b. return of the Product in the Stationary Store on the basis of the Seller's return policy,

c. return of the Product by the Customer based on the provisions of the Consumer Rights Act or the regulations of the Online Store.

(5) In the cases referred to in item. 4, the points used when placing an Order in the Online Store or used when making a purchase in a stationary store will be restored to the Partners Club Account within 14 days.

(6) The points earned by the Customer are valid for the entire duration of Partners Club, provided that at least one purchase of the Product is made within 12 months from the date of the last activation of points on the Partners Club Account.

(7) The purchase referred to in para. 6, does not extend the validity of the points if the points from this purchase are canceled or expire as described in pt. 4.

(8) The Customer is entitled to exchange points for a discount on future purchases, according to the ratio 20 points = 1 PLN discount (e.g. if the Customer makes a purchase of PLN 100 and uses 300 points, he/she will receive a discount of PLN 15 on the purchased Product), but each time the number of points used must not be less than 20 and must be a multiple of this number (i.e. the Customer may use e.g. 40, 60, 80, 100 points, until all the points held are used or until the maximum discount value referred to in paragraph 12 is reached).

(9) The customer may only have active points. Activation of points occurs after 30 days from the date of receipt of the order (for online purchases) or from the date of purchase (for purchases in the Stationary Store).

(10) In the case of purchase or order of more than one Product, points are calculated proportionally for all Products covered by this order or purchase.

11. The discount obtained based on Partners Club membership cannot exceed 50% of the current selling price of a Product or 50% of the total price of the Products (in case of a single purchase of two or more Products). Points cannot be used to cover delivery costs. The discount, obtained on the basis of Partners Club membership, does not combine with other promotions and discounts applicable at the Seller.

12. Each Customer who indicates his/her date of birth within the Partners Club Account will receive a bonus on his/her birthday in the form of an opportunity to obtain additional points or a special birthday offer.

(13) The Seller shall be entitled to carry out time-limited promotional actions or contests allowing Customers to obtain additional points for performing certain actions (e.g., making a purchase within a certain period of time, purchasing a certain type of Product, participating in a contest). In each such case, the Seller shall inform in a clear and legible manner about the conditions for obtaining additional points (in particular, by specifying the rules of the promotion or contest rules).

14. if the Customer pays for Products purchased online in Euro (EUR), the provisions of this document shall apply accordingly, with the following modifications:

a.            The Participant will receive 4 points for each 1 EUR of the price of the purchased Product (e.g., if the Participant purchases Products for the amount of 100 EUR, he will receive 400 points),

b.            The Participant is entitled to exchange points for a discount on future purchases, according to the ratio 100 points = 1 EUR of discount (e.g. if the Participant makes a purchase for the amount of EUR 50 and uses 300 points, he/she will receive a discount of EUR 3 on the purchased Product), while each time the number of points used must not be less than 100 and must be a multiple of this number (i.e. the Participant can use, for example, 100, 200, 300 points, until all his/her points are used or until the maximum value of the discount referred to in item. 11).

(15) In the event that the Customer pays for Products purchased online in U.S. Dollars (USD), the provisions herein shall apply accordingly, with the following modifications:

a.            The Participant shall receive 4 points for each $1 of the price of the Product purchased (e.g., if the Participant purchases Products for $100, he/she will receive 400 points),

b.            The Participant is entitled to exchange points for a rebate on future purchases, according to the ratio of 100 points = $1 rebate (e.g., if the Participant makes a purchase for $50 and uses 300 points, he/she will receive a rebate of $3 on the purchased Product), but each time the number of points used must not be less than 100 and must be a multiple of this number (i.e., the Participant may use, for example, 100, 200, 300 points, until all his/her points are used or until the maximum rebate value referred to in para. 11).

(16) In case the Customer pays for the Products purchased online in the currency of the Romanian Leu (RON), the provisions hereof shall apply accordingly, with the following modifications:

a.            The Customer shall receive 0.9 points for each 1 RON of the price of the Product purchased (e.g., if the Customer purchases Products for the amount of 100 RON, the Customer shall receive 90 points),

b.            The Customer is entitled to exchange points for a discount on future purchases, according to the ratio 20 points = 1 RON of discount (e.g. if the Customer makes a purchase for the amount of 100 RON and uses 300 points, he/she will receive a discount of 15 RON on the purchased Product), while each time the number of points used must not be less than 20 and must be a multiple of this number (i.e. the Customer may use, for example, 40, 60, 80, 100 points, until all his/her points are used or until the maximum value of the discount referred to in para. 11).

(17) If the Customer pays for Products purchased online in the currency of the Czech Crown (CZK), the provisions of this document shall apply accordingly, with the following modifications:

a.            The Customer shall receive 0.2 points for each 1 CZK of the price of the purchased Product (e.g., if the Customer purchases Products for the amount of 1,000 CZK, the Customer shall receive 200 points),

b.            The Customer is entitled to exchange points for a discount on future purchases, according to the ratio 4 points = 1 CZK of discount (e.g. if the Customer makes a purchase for the amount of 1200 CZK and uses 400 points, he will receive a discount of 100 CZK on the purchased Product), while each time the number of points used must not be less than 4 and must be a multiple of this number (i.e. the Customer can use, for example, 40, 400, 1000 points, until all his points are used or until the maximum value of the discount referred to in item. 11).

18 If Customer pays for Products purchased online in Hungarian Forint (HUF), the provisions hereof shall apply accordingly, with the following modifications:

a.            The Customer shall receive 1.2 points for each HUF 100 of the price of the purchased Product (e.g., if the Customer purchases Products for HUF 10,000, the Customer shall receive 120 points),

b.            The Customer is entitled to exchange points for a discount on future purchases, according to the ratio of 1 point = 4 HUF of discount (e.g. if the Customer makes a purchase for the amount of HUF 20,000 and uses 2,000 points, he will receive a discount of HUF 500 on the purchased Product), and each time the number of points used cannot be less than 1.

(19) If the Customer pays for Products purchased online in the Bulgarian Lion (BGN) currency, the provisions of this document shall apply accordingly, with the following modifications:

a.            The Customer shall receive 2 points for each BGN 1 of the price of the purchased Product (e.g., if the Customer purchases Products for BGN 100, he/she will receive 200 points),

b.            The Customer is entitled to exchange points for a discount on future purchases, according to the ratio of 40 points = 1 BGN of discount (e.g., if the Customer makes a purchase for the amount of BGN 200 and uses 400 points, he will receive a discount of BGN 10 on the purchased Product), while each time the number of used points must not be less than 40 and must be a multiple of this number (i.e., the Customer may use, for example, 80, 160, 400 points, until all his points are used or until the maximum value of the discount referred to in para. 11).

20. payment for the Products, in the currencies indicated in items. 14-19, is possible only in selected Online Stores (up-to-date information on available payment methods is indicated to the Customer in the "Payment methods" tab made available within the Online Store and each time during the Order placement).

 

 

 

You can download the previous version of the regulations here.